As a part of our constant endeavour to improve shareholder service, we have initiated a shareholders' satisfaction survey. Please spare a few minutes of your valuable time to fill this questionnaire. Kindly rate your responses on specified service areas listed below on the following scale.

Poor	Average	Good	Very Good	Excellent
0.0	2.5	5.0	7.5	10.0

S No.	Area	Rating
1	Security of Investment in Company's Shares	--Select-- 0.00 2.50 5.00 7.50 10.00
2	Returns on Investment and appreciation of Company's shares	--Select-- 0.00 2.50 5.00 7.50 10.00
3	The Company's Investor friendliness and Quality of reception at office	--Select-- 0.00 2.50 5.00 7.50 10.00
4	The Company's dividend payouts	--Select-- 0.00 2.50 5.00 7.50 10.00
5	Promptness in sending intimation of registration of share transfers and giving option for converting holdings in electronic form	--Select-- 0.00 2.50 5.00 7.50 10.00
6	Speed of confirmation of demat requests	--Select-- 0.00 2.50 5.00 7.50 10.00
7	Responsiveness to your queries	--Select-- 0.00 2.50 5.00 7.50 10.00
8	Advises regarding dividend queries	--Select-- 0.00 2.50 5.00 7.50 10.00
9	Speed and confirmation of Change of Address, Nominations etc.	--Select-- 0.00 2.50 5.00 7.50 10.00
10	Quality of our Annual Reports	--Select-- 0.00 2.50 5.00 7.50 10.00

Please indicate any other observation that you may have :
Name:
Folio No./ Client ID. :

To send your responses, kindly click the Submit button at the bottom of the page. We look forward for your prompt response and thank you in advance.

Yours faithfully,
For Cholamandalam Investment and Finance Company Limited

P Sujatha
Company Secretary

For all queries and concerns please e-mail us at companysecretary@chola.murugappa.com