Customer first:
Switch from product focused to customer focused
Improving Efficiencies:
Long term Customer focus requires profitability and sustainability
People Power:
People are our Primary Asset. Happier People = Happier Customers
Overview
Cholamandalam Investment and Finance Company Limited (Chola), incorporated in 1978 as the financial services arm of the Murugappa Group. Chola commenced business as an equipment financing company and has today emerged as a comprehensive financial services provider offering vehicle finance, home loans, loan against property, SME loans, Secured Business Personal Loans (SBPL), Consumer & Small Enterprises Loans (CSEL), Loan against Securities and a variety of other financial services to customers.
Chola operates from 1508 branches across India with assets under management above INR 1,77,000 Crore.
The mission of Chola is to enable customers enter a better life. Chola has a growing clientele of over 42 lakh+ happy customers across the nation. Ever since its inception and all through its growth, the company has kept a clear sight of its values. The basic tenet of these values is a strict adherence to ethics and a responsibility to all those who come within its corporate ambit - customers, shareholders, employees and society.
I used to drive old vehicles but now I own 6 trucks, all thanks to Chola. Chola provided me with maximum funding at a lower interest rate within 2 days of applying.”
Since 2002, We have been getting our financing done through Chola. We received great support from Chola.We recommend Chola to all our relative and personal contacts.