| Level 1 | ||
|
Requests would be accepted only if it's from registered email ids |
||
 Call us |
||
| Write to us |
||
| Level 2 | ||
|
If the resolution provided at Level 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of our access channels mentioned below:
|
||
| Call us |
||
| Write to us |
||
| * Applicable when level wise escalation is followed |
| Level 3 | ||
|
If the customer's query or complaint is not resolved within a period of one month from date of complaint the customer may also approach the RBI Ombudsman / Regional Office of Dept. of Supervision – RBI
Contact Ombudsman: To Know more about the Ombudsman Scheme Click Here To get a copy of the Ombudsman Scheme, please write to customercare@chola.murugappa.com |
||
| Officer-in-Charge Department of Supervision Regional Office - Chennai Reserve Bank of India Fort Glacis, No.16, Rajaji Salai Chennai 600 001 Tel: 044 - 2536 1631; Fax: 044 - 2536 5220 |
|
Contact details of Principal Nodal Officer:
Name : Mr. Krishnakumar K.P Contact Number : 044 - 40906114 |
||
Contact Us
Registered Office:
Cholamandalam Investment & Finance Company Limited (CIFCL),
Chola Crest, C54-55 & Super B-4,
Thiru-Vi-Ka Industrial Estate, Guindy,
Chennai - 600032.
Customer Care:
Customers can write to us at
customercare@chola.murugappa.com
Call us on our toll-free number:
1800-102-4565 (Monday to Saturday, between
9:30 AM TO 6:30 PM)
CIN : L65993TN1978PLC007576
Media Relations:
For any media related queries or assistance with setting up an interview or
any requirement of company background information or press releases or
photographs of spokesperson,
Please write to:
corporatecommunications@ chola.murugappa.com