Contact Ombudsman:
To Know more about the Ombudsman Scheme Click Here
To get a copy of the Ombudsman Scheme, please write to customercare@chola.murugappa.com
Name : Mr. Krishnakumar K.P
Contact Number : 044 - 40906114
Email : principalnodalofficer@chola.murugappa.com
GRIEVANCE REDRESSAL
PARTNER WITH US
Please reach us on our toll free number 1800-102-4565 or visit the nearest Chola branch to initiate a mandate cancellation
CUSTOMER GRIEVANCE REDRESSAL
Customer First Name*
Customer Last Name*
Registered Mobile Number with Chola*
Registered Email ID with Chola:*
Type of Loan* Select Loan Type Vehicle Finance Home Loan Loan Against Property Others
Enter Vehicle Number*
Loan Account Number:* (If you are an existing customer please enter your Loan A/C Number)
Service Request Number / Ticket Number: (Complaint number provided while raising complaint - Provided by Chola )
Pervious Mode Communication: Select Pervious Mode Communication Call Email Letter App Website SMS Branch
City*
Issue/Complaint Description: *
Branch Visited: YesNo
Branch Contact Person: (If customer visited any Branch and met any specific person in connection with the specific issue)